Product Manager

Join us to build the best universal bank!

Bigbank is an Estonian bank with a strong international presence, operating across nine markets. We are expanding beyond lending into everyday banking, with the ambition to become a leading universal bank in our region.

What makes this journey unique is the opportunity to build core banking services from the ground up – using modern technologies and a next-generation platform, without the constraints of legacy systems.

If you are motivated by building something real, taking ownership, and making an impact, join us and help shape the future of everyday banking.

How do you create value?

You will own the ways our customers identify themselves, authenticate, approve transactions, and digitally sign documents across Bigbank's digital channels. You will be responsible for defining the product vision, driving the roadmap, and ensuring secure, seamless, and compliant customer journeys.

Working closely with business, technology, security, risk, compliance, and external partners, you will turn customer needs, regulatory requirements, and strategic priorities into valuable digital solutions that help customers access and use our services with confidence.

You are a true expert in the team when

• Understand how to balance customer experience, security, compliance, and business objectives.

• Have a strong grasp of authentication, digital identity, electronic identification, and digital signing solutions.

• Can translate complex business, technical, and regulatory requirements into clear product decisions and actionable development work.

• Successfully collaborate with both technical and non-technical stakeholders, developers, UX/UI designers, compliance specialists, and external partners.

• Use data, customer insights, and product performance metrics to drive product improvements and prioritization decisions.

• Take ownership of a product throughout its entire lifecycle, from discovery and roadmap planning to launch and continuous optimization.

Our expectations for you:

• You have experience in product management, product ownership, digital product development, or a similar role.

• You have worked in banking, fintech, digital identity, authentication, digital signing, cybersecurity, or another regulated digital environment at least 2 years.

• You are familiar with authentication and identity management concepts and understand customer-facing digital services.

• You have experience working with agile development teams and modern delivery practices.

• You have strong analytical and problem-solving skills and can make informed, data-driven decisions.

• You are comfortable managing multiple stakeholders and balancing competing priorities.

• You have excellent communication skills in English, both written and spoken.

• It would be an advantage if you have knowledge of

  • PSD2 and Strong Customer Authentication (SCA)

  • eIDAS and trust services

  • Mobile-ID, Smart-ID, national eID schemes, or biometric authentication

  • Fraud prevention and transaction approval mechanisms